Privacy Policy

Privacy Policy

Introduction

Welcome to https://ginger-cats.scoopsurge.com (hereafter referred to as “Ginger Cats,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CDTPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://ginger-cats.scoopsurge.com
  • Any applications, services, and products offered through our platform
  • Interactive features and user-generated content on our websites

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users when:

  • You use our applications, access our services, or log in as an authorized user.
  • You visit our website(s) linked to this policy.
  • You subscribe to our newsletters, email lists, or receive other communications from us via calls, texts (SMS), or any other channel.

Personal Data Collection

We collect various types of personal information for different purposes, including:

  • Account Information: Details required to set up and manage your user account, such as usernames, passwords, email addresses, and profile preferences.
  • Payment Information: Data needed for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: This includes banking details, investment portfolios, or any financial records required for services we provide.
  • Purchase Information: Details about your purchases, including product preferences, quantities, and order history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
  • Location Data: Information about your geographical location, collected through GPS or other tracking technologies.
  • Feedback: Your comments, reviews, surveys, or responses to our customer support interactions.
  • Social Media Information: Data from social media platforms when you interact with us on these networks.
  • Product Information: Details about products you view, search for, or purchase on our site.

We obtain this data through direct user input, automated systems, and third-party sources, ensuring compliance with legal requirements.

Cookies

Our website employs cookies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating the site and providing services you’ve requested.
  • Preference Cookies: Tailored to individual users based on their preferences and settings.
  • Analytics Cookies: Used to understand user behavior, improve our services, and provide personalized content.

Users can control non-essential cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling your service requests or orders.
  • Providing you with updates, newsletters, or targeted advertising.
  • Complying with legal obligations and tax/audit requirements.

Once the purpose is fulfilled or expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption of data at rest and in transit using industry-standard protocols.
  • Access controls and employee training to ensure only authorized personnel can access sensitive data.
  • Regular security audits and penetration testing to identify and mitigate potential vulnerabilities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data, except where legally prohibited.
  • Restriction: Limiting our use of your data in specific situations.
  • Portability: Receiving a copy of your data in a structured format, portable across systems.
  • Objection: Opposing certain uses or disclosures of your personal information.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website with a revised effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy, please contact us: